Terms and conditions of sale
General information for the consumer and for the user of the "www.garderobeitaly.com" site.
Identifying data of the proposer
The commercial transactions proposed on the "www.garderobeitaly.com" website will be stipulated with the company Garde Robe Italy di Daboussi Ines, p.Iva 02249180510, via Cavour 32 52100 Arezzo (AR) – Italy
Contract items:
The general conditions of this contract relate to the services offered and the goods sold by the proposer through the website www.garderobeitaly.com
The services offered are:
Second-time goods sales service;
Option service for the repurchase of goods sold to the customer;
Conclusion of the contract: Transactions are concluded in Italian following the instructions specified on the website www.garderobeitaly.com.
The customer who places an order, or enters into a subscription through the www.garderobeitaly.com site, adheres to and fully accepts the general conditions of this agreement. It is understood that the contracts between Garde Robe Italy and customers will be concluded only with the express acceptance by the proposer by sending a telematic confirmation notice.
The goods are shipped and the services are activated upon receipt of the payment.
Right of withdrawal
Purchases of second-time goods made through the site are www.garderobeitaly.com have the right of withdrawal to be made no later than three working days from the date of delivery of the order.
For returns, the shipment is charged to the customer
Procedures for exercising the right of withdrawal:
1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the 14-day period pursuant to art. 57 of Legislative Decree 206/2005 from the date of receipt of the products.
2. In the case of multiple purchases made by the buyer with only one order and delivered separately, the 30-day period shall run from the date of receipt of the last product.
3. If you wish to exercise the right of withdrawal of the purchase, you may send an email, indicating the user's order number and name, to:
info@garderobeitaly.com
4. The buyer must also exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to in Annex I, Part B, Legislative Decree 21/2014 not mandatory.
5. The goods must be sent back to:
Italy wardrobe, via Cavour 32
52100 Arezzo (AR) – Italy
6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 14 days, including any shipping costs.
7. As required by art. 56 paragraph 3 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014, the site may suspend the refund until the goods have been received or until the buyer has demonstrated that he has sent the goods back.
8. The right to withdrawal will not apply in the event that garderobe Italy's services and products are included in the categories of art. 59 of Legislative Decree 206/2005.
9. The site will perform the refund using the same means of payment chosen by the buyer at the time of purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the making of the refund.
prices:
The final prices for the goods and services offered by Garde Robe Italy can be consulted online on the www.garderobeitaly.com; the prices are expressed in euros and include each tax and tax and do not include the cost of transport, which will be indicated specifically in the special price list apart. Prices can be changed at any time by garde robe italy the modified price will apply only to new orders and not to transactions still in progress.
Payment method:
Payment for goods and services purchased online will be made exclusively by visa credit card, master card, american express, bank transfer or through the PayPal.
How to ship the goods and delivery terms. Verification of the goods.
Garde Robe Italy delivers the goods in Italy and the rest of the world.
Shipping rates:
Italy - free shipping
Europe – 45€
World – 75 €
The customer at the time of order or adherence to the subscription and/or lease, must indicate the address of delivery of the asset, accompanying all the necessary data including the zip code. Garde Robe Italy will use a carrier for the shipment, whose company and delivery will be indicated in the electronic message confirming the order. The asset will be shipped within the working day following the date of payment and will be delivered by DHL courier within 2 working days in Italy and 5 working days abroad. In case of payment of the consideration by bank transfer or PayPal the shipping terms will start from the date of actual accreditation of the reclaimed sums. If the good is delivered on a later date, the customer can demand reimbursement of shipping costs only.
The customer is required to check at the time of delivery and in front of the transport representative the conformity and status of the goods received, immediately reporting to the delivery agent and having him write down on the shipping form any reservations and/or defects found. The annotation must be signed personally by the customer.
If the packaging is tampered with, damaged or opened, the recipient must immediately check the presence of the delivery agent for the status of the goods contained in the packaging.
If the goods show signs of damage for any reason, the customer must refuse the package and return it immediately to the transport person, having the reason for the refusal on the delivery form annotate and give immediate communication, however within 24 hours from the moment of refusal, to Garde Robe Italy by e-mail.
Technical means to check the exact formulation of the order
Before confirming the execution of the order on the website www.garderobeitaly.com will appear a summary screen containing the data of the proposers, the description of the product, the price and any related costs, as well as any other data essential for the conclusion of the contract. The buyer must check the aforementioned data that he can modify and/or confirm before being able to proceed with the confirmation of the order.
Specific services offered on the website www.garderobeitaly.com
Second-hand goods sales service
This service consists in the sale of luxury second-hand products, in particular bags and accessories, of leading world brands.
The price of the goods and the methods of payment are indicated in the price list /catalogue on the www.garderobeitaly.com and in the general conditions of the contract. The shipping costs borne by the customer are also indicated on the website. The contract of sale, including the right of withdrawal, the methods of delivery and return of the goods and anything else are governed by the general conditions of the contract specified above.
Service content
The terms for exercising the option are indicated on the www.garderobeitaly.com website, i.e. they can be specifically indicated and/or agreed at the time of purchase if the purchase takes place at one of the points of sale.
Terms and conditions for exercising the purchase option
The terms for exercising the option are indicated on the www.garderobeitaly.com website, i.e. they can be specifically indicated and/or agreed at the time of purchase if the purchase takes place at one of the points of sale.
shipments
Packages are generally shipped within 2 days of receipt of payment and are shipped by DHL courier with tracking and delivery. If you prefer delivery by DHL with different delivery methods, please contact us. Any shipping choice includes a link to track your package online.
Shipping costs include handling and packaging costs, as well as shipping costs. Operating costs are fixed, while transport costs vary based on the total weight of the shipment. DHL is a high-performance courier, with a particular focus on protecting fragile objects.
The boxes are widely sized and the items are always well protected.
